Shipping policy
Shipping Policy
Last updated: 6 October 2026
All CodeMe orders are fulfilled and shipped from our logistics partner in Europe.
Order processing
Orders are usually processed and handed over to the courier on the same business day or within 1 business day after the order is placed.
Orders placed on weekends or public holidays are processed on the next business day.
Processing and delivery times may occasionally be affected by courier schedules, public holidays, high order volumes or circumstances outside our reasonable control.
Shipping cost
We offer a flat shipping rate of €6.
Free shipping is available on orders over €60.
The applicable shipping cost will always be shown before you complete your purchase.
Estimated delivery times
Estimated delivery times after dispatch are:
Croatia: approximately 2–4 business days
Germany: approximately 5–7 business days
Netherlands: approximately 7–10 business days
These are estimates rather than guaranteed delivery dates.
As we expand to additional EU countries, the estimated delivery time for your destination will be shown during checkout or on the relevant delivery information available on our website.
Delivery
Orders are delivered by GLS or another delivery partner used by our fulfilment provider.
Please make sure your delivery address, telephone number and email address are correct before completing your order.
We are not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Delays
Although most orders arrive within the estimated delivery window, delays may occasionally occur.
Under EU consumer rules, goods must generally be delivered within the agreed delivery period or, where no different period has been agreed, no later than 30 days after the contract is concluded. If delivery does not take place within the agreed period, consumers may have the right to provide an additional reasonable deadline and, if delivery still does not occur, terminate the contract and receive a refund.
If your order is significantly delayed, please contact us at zdravo@codemeshop.com.
Damaged parcels
We are responsible for the goods until they are delivered to you when the carrier is arranged by us.
If your parcel arrives visibly damaged, or if the products inside are damaged, please contact us as soon as possible at zdravo@codemeshop.com and include your order number and photos of the parcel and products.
Undeliverable or refused parcels
If an order cannot be delivered because the delivery information provided was incorrect, the customer was unavailable after reasonable delivery attempts, or the parcel was refused without exercising a statutory right of withdrawal, additional shipping costs may apply if the order needs to be sent again.
Contact
For shipping questions, contact: